WHEN WILL MY ITEM BE DELIVERED?

POSTED BY JARED BURNS, 31 MARCH

Most of our products are delivered within 24 hours after despatch - unless otherwise stated. We put a lot of work into getting the products to you as quickly as possible.

If you have already purchased, delivery details for your order can be found in the order confirmation email sent to you.

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HOW LONG DOES DELIVERY TAKE?

POSTED BY JARED BURNS, 31 MARCH

We are able to despatch most of our items within 24 hours of order - unless otherwise stated. Despatch times may vary for some items due to their size and weight.

Most of our products are despatched via express couriers services, which usually deliver within 24 hours after despatch.

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WHICH AREAS DO YOU DELIVER TO?

POSTED BY JARED BURNS, 31 MARCH

We deliver anywhere within the mainland UK area for free.

However, additional delivery surcharges do apply to the following Northern Ireland, island and rural postcodes:
AB, DD, EX, IP, KA, KY, LD, MR, PH, SA, TQ, TR, BT, HS, IV, KW, LL, PA, PL, ZE
If you do live in any one of these postcode areas please do contact for an accurate delivery quote.

help@turquoise.co.uk
01322 837 685
Lines are open from 9:30am to 5:00pm.

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CAN I SELECT A DAY OF CHOICE FOR DELIVERY?

POSTED BY JARED BURNS, 31 MARCH

Most of the times we can arrange for your order to be delivered on a particular day during the week. However this is not a guaranteed service and is at the third party couriers discretion.

Unfortunately we currently do not offer a weekend delivery service.

For further assistance regarding special arrangements please contact our sales team on 01322 837 685.
Lines are open from 9:30am to 5:00pm.

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I MISSED DELIVERY. WHAT CAN I DO?

POSTED BY JARED BURNS, 31 MARCH

The couriers will generally leave you a ‘We have missed you’ card through the letterbox which will have details of the re-delivery options.

We recommend you call the couriers directly to make arrangements for re-delivery.

Don’t worry if you have missed the couriers as they will attempt delivery 3 times before they decide to return the item back to us.
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